Gulf Logistics Review

UAE · Gulf logistics

Saudi delivery platform orders rose 27% as average delivery fell to 35 minutes

Saudi Arabia recorded more than 290 million delivery-platform orders in 2024. The General Authority for Statistics also reported faster average delivery and growth in active workers, providing three ways to measure how the platform business changed.

Sources checked

Compare indicators against 2023What changed on Saudi delivery platforms?

2023 index

Shared scale · 0 2023 = 100 to 127.2 2023 = 100

  • Platform orders100 2023 = 100
  • Average delivery time100 2023 = 100
  • Active Saudi workers100 2023 = 100
  • Active non-Saudi workers100 2023 = 100

The common index shows relative change. A lower value for delivery minutes means faster average service.

Source 1

More orders and shorter average waits

Recorded orders rose 27.2% between 2023 and 2024. Average delivery time moved from 45 minutes to 35 minutes, a reduction of 10 minutes or about 22.2%. One measure shows system volume and the other describes the average experience of an order. Source 1

Workforce grew at different rates

The reported number of active Saudi workers grew by 21%, compared with 5% for non-Saudi workers. The latter group remained larger on the published thresholds, at more than 302,000 compared with more than 140,000. Growth rates and worker levels answer different questions. Source 1

The index keeps incompatible units apart

The two-year graphic gives each measure a starting value of 100. An order index of 127.2 means order volume grew 27.2%. A delivery-time index of 77.8 means the average was about 78% of its previous duration. Counts, people and minutes remain visible in the table or narrative. Source 1

Postal parcels are counted in another series

The same release reports more than 180 million postal and parcel shipments, alongside a two-day average delivery time and a 96% timely delivery rate for that series. The definitions and units differ from app platform orders, so adding their totals would not establish an unduplicated national delivery count. Source 1

Sources

Open the data and source notes